1. How User Data is Collected

At Digi Dynasty, we value your privacy and are committed to protecting your data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our SaaS and BPO services.

We collect personal data in the following ways:

• Directly from Users: When you sign up for our services, contact us, or fill out forms.
• Automatically via Website Interaction: We collect data about how you interact with our website through cookies and similar tracking technologies.
• From Third Parties: We may collect data from third-party platforms you use to access our services (e.g., social media login).

The types of data we may collect include:

Name, email address, phone number, and company details

Payment information (credit card, billing address)

IP address, device information, and browsing behaviour

2. How We Use Your Data

We use your data to:

• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Respond to inquiries and offer customer support
• Personalize your experience on our platform
• Send updates, newsletters, or promotional materials (with your consent)
• Ensure legal compliance and fulfill contractual obligations
• We will not use your personal information for purposes not listed in this policy unless we have your explicit consent.

3. Data Protection and Confidentiality Measures

Digi Dynasty takes the following steps to protect your data:

• Encryption: We use SSL encryption to secure sensitive information during transmission.
• Access Controls: Only authorized personnel can access your data.
• Data Minimization: We collect only the data necessary to fulfill the specified purpose.
• Regular Audits: We perform security audits to identify and resolve vulnerabilities. We follow industry best practices to protect your data but cannot guarantee absolute security. If you believe your data has been compromised, please get in touch with us immediately.

4. Cookie and Tracking Policies

Our website uses cookies to enhance user experience and gather information on site usage. Types of cookies we use include:

• Essential Cookies:Necessary for the basic functioning of the site (e.g., login sessions).
• Analytical Cookies: Track usage patterns and help us improve site performance.
• Marketing Cookies: Tailor advertising based on your interactions with our site.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain services.

5. User Rights Regarding Data Access, Correction, or Deletion

As a user, you have the following rights concerning your data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request to correct or update inaccurate or incomplete information.
• Deletion: Tailor advertising based on your interactions with our site.
• Data Portability: Request transfer of your data to another service provider.
• Opt-out of Marketing: Withdraw consent for receiving marketing communications.

To exercise any of these rights, please get in touch with us at support@The Digi Dynasty.com. We will respond within [insert response time, e.g., 30 days].

6. Third-Party Sharing and Partnerships

We may share your data with:

• Service Providers: Companies that assist us in providing services (e.g., payment processors, hosting providers). These third parties are bound by confidentiality agreements and data protection laws.
• Legal Obligations:We may disclose data to comply with legal requirements, and government requests, or enforce our policies.
• Business Transfers: : In case of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction. We will notify you before this happens and give you the option to opt-out.

We do not sell, rent, or trade your data to third parties for marketing purposes.

7. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and significant changes will be communicated via email or through notices on our platform. Your continued use of our services after the effective date of the changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email:support@thedigidynasty.com